Microsoft 365 Copilot Chat

Microsoft 365 Copilot Chat (formerly known as Microsoft Copilot for users with an Entra account), helps ease your workday by providing your organization with AI-chat for the web. Copilot Chat keeps your personal and company data safe. Whether researching industry insights, analyzing data, or looking for inspiration, Copilot Chat gives people access to better answers, greater efficiency, and new ways to be creative.

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An image with Microsoft 365 Copilot Chat open in the sidepane.

Tips and Tricks

Frequently asked questions

Generative AI is AI that can generate new content—like text, images, etc.—on its own. Copilot Chat is a generative tool: you can prompt it with something, and it will generate a response based on its underlying AI models and the web.
Your company’s data and intellectual property are its competitive advantage—they’re highly valuable and need to be protected! The problem with using generative AI without enterprise data protection is prompts or content you generate can be exposed to the public, as part of another answer. That’s where generative AI with enterprise data protection comes in: what you put in and get out is not used to train the underlying AI model so your company’s data stays safe. 
Copilot Chat aims to base all its responses on reliable sources, but AI can make mistakes, and third-party content on the internet may not always be accurate or reliable. Copilot Chat will sometimes misrepresent the information it finds. This is why Copilot Chat is transparent and shows the sources of information behind its answers. Always check the sources before making decisions or taking actions based on responses from Copilot Chat. Copilot Chat does not replace human judgment.
You’ll know you’re using Microsoft 365 Copilot Chat based on two visual signals:
- The Microsoft 365 Copilot icon will appear in the center of the UI.
- A green shield icon will appear along the top of the UI next to the New Chat button.
Your prompts and responses are deidentified and not retained when using Copilot Chat. Because of this, your company cannot see them and are not provided with any auditing or logging tools as part of Copilot Chat.
Copilot Chat is an AI-powered web chat, meaning its responses are based only on what you input as the prompt and what the AI can pull from the web. It is not able to see or use company or device data when crafting a response. If you use Copilot Chat in the Microsoft Edge sidepane, it can use the context of the webpage you have open, but you can always turn this off. It will not see or use other browser data like browser history.
As with other AI tools, there are limits to how many turns (prompts and responses) you can do per chat conversation and per day. If you reach those limits, you will be notified within the experience.
Yes, go to edge://settings/sidebar and select Copilot under App and notification settings. From the Copilot settings page, turn off the Allow access to any website or PDF toggle.

* Feature availability and functionality may vary by device type, market, and browser version.